We are always on the lookout for great people!
Since 1993, Door County Coffee has been roasting, brewing and selling some of the finest coffees grown in the world. We are a company that strives to make an excellent quality product AND to be the best employer for our work family. Vicki Wilson, founder, is often heard saying, “We are in the people business, we just happen to roast coffee”. She believes it’s the people that make a difference here!
All of what we do is focused on our customers and providing them with the best possible quality and awesome service. To really take care of our customers, our company has to take care of our people and that’s what we do! We are a company with a culture focused personal & professional growth – while having an absolute blast! Work should be FUN too! We would love it if you would considered joining our team!
Our company manufactures and sells products to multiple channels of business in more than 40 states across the country and more than 4,000 locations. In addition, our ecommerce channel sells to consumers in every state and several countries abroad. You can find our coffees in Grocery Stores, Department Stores, Mass Merchants, Colleges, Universities, Hospitals, Large Campus Businesses, Gift Stores, Premium Restaurants, our own Cafe / Retail Store and right here on our website.
Here are some of the positions we offer at Door County Coffee:
• Customer Service
• Production, Roasting & Packaging
• Order Fulfillment
• Sales & Marketing
• E-Commerce
• Graphic Design
• Café & Retail Team (Barista, Cooks, Customer Service)
• Inventory Control
If there is an open position, you can view it below. If there is no position listed – we would still love to hear from you!
Just send your resume to Amanda Wilson at amanda@doorcountycoffee.com
CURRENT OPEN POSITIONS
Position Description – Administrative Assistant
This person is key member of our team and is responsible for ensuring the smooth flow of the day-to-day operations of the office, regarding our Customer Service (aka Customer Happiness). This person is also aware of many private, possibly Human Resource discussions and maintains the highest level of confidentiality. With the scope of work in this position, they are exposed to many facets of the company and works with many other divisions and leaders.
There are time-sensitive tasks that must be performed, and this person sets their daily plans and priorities according to that workload. They are the first impression for any callers, and it’s critical that this person is upbeat, friendly, and helpful. The Admin Assistant should be highly organized and able to multitask with ease. Main tasks include the following and WE WILL TRAIN:
- Customer/Guest Service – with a Positive Attitude
- Answer and redirect phone calls
- Order entry
- Order tracking
- Handling guest problems/order problems
- Handle info emails from guests
- Handle chats (TIDIO) from guests
- Handling chats from teammates
- Proficiency with NetSuite & Microsoft Office
- Shipping Issues
- Handling UPS claims
- Managing UPS Corrections
- Assisting with Guest returns/credits
- Identifies Issues that require Collaboration and brings attention to it
- Recognizes repetitive guest issues that could signal a problem
- Accounts Payable
- Approve and enter invoices for payment
- Maintain Office Supply Inventory
- Order as needed from Quill
- Willing teammate to help where labor is needed in the company
Cook & Kitchen Prep Teammate
This teammate will be a part of our Café & Retail team. In this role you would primarily be doing cooking and kitchen prep work, as well as coffee drink making.
To succeed at this role you will need:
- Have a positive attitude!
- Solid customer service skills
- A passion for cooking and baking
- Have the stamina to be on your feet most of the day in a hospitality environment
- Have the desire to make Door County Coffee a career - not just a job!
- Ability to work an 8 hour shift primarily from 7am-3:30pm- which does include weekends - no nights (we close at 4pm)
This position is based at our Café and Roasting facility in Carlsville, WI - just north of Sturgeon Bay on Hwy 42. It is a full-time, year-round position.
We are happy to offer world class benefits, such as:
- A very competitive wage
- 401k
- Health insurance
- Paid Time Off
- Paid Holidays
- Corporate YMCA membership (Reduced YMCA costs)
- AFLAC
- Purchasing discounts in café & retail store
- Free coffee drinks while on the clock (or other beverages)
Café & Retail Teammate – Full Time
We are excited to announce that we have a position available at Door County Coffee for the right person. Great wages and benefits and there are NO NIGHTS! This teammate will be a part of our Cafe & Retail team. In this role you COULD be a barista, work in our retail shop, or support our kitchen team as wait staff.
To succeed at this role you need:
• A positive attitude!
• Solid customer service skills
• Have the stamina to be on your feet most of the day in a hospitality environment
• Have the desire to make Door County Coffee a career - not just a job!
• Ability to work an 8-hour shift – which does include weekends – no nights
This position is based at our Café & Roasting facility in Carlsville, WI – just north of Sturgeon Bay on HWY 42. Our café is open 7:30 am to 4:00 and shifts would vary in this time frame.
We are happy to offer world class benefits, such as:
- A very competitive wage
- 401k
- Health insurance
- Paid Time Off – Vacation and Holiday’s
- Corporate YMCA membership (Reduced YMCA costs)
- AFLAC
- Norton LifeLock Identity Protection
- Purchasing discounts in café
- Free coffee drinks while at work (or other beverages)
If you would like to apply, you can either do so in person at our café at 5773 Hwy 42, Sturgeon Bay, WI 54235 (ask any of our teammates for a job application), or you may email Amanda Wilson, HR Manager, at amanda@doorcountycoffee.com
We are an Equal Opportunity Employer
Café & Retail Teammate – Part Time
We are excited to announce that we have a position available at Door County Coffee for the right person. Great wages and benefits and there are NO NIGHTS! This teammate will be a part of our Cafe & Retail team. In this role you COULD be a barista, work in our retail shop, or support our kitchen team as wait staff.
To succeed at this role you need:
• A positive attitude!
• Solid customer service skills
• Have the stamina to be on your feet most of the day in a hospitality environment
• Have the desire to make Door County Coffee a career - not just a job!
• Ability to work an 8-hour shift – which does include weekends – no nights
This position is based at our Café & Roasting facility in Carlsville, WI – just north of Sturgeon Bay on HWY 42. Our café is open 7:30 am to 4:00 and shifts would vary in this time frame.
HOW DO I APPLY?
If you would like to apply, you can either do so in person at our café at 5773 Hwy 42, Sturgeon Bay, WI 54235 (ask any of our teammates for a job application) or you may email Amanda Wilson, HR Specialist, at amanda@doorcountycoffee.com.
We are an Equal Opportunity Employer